Get connected with trusted customs professionals — completely free of charge.

Whether you need a customs clearance quotation, face a customs problem or are involved in a customs dispute abroad, you can register as a CBN Guest Member for free.

After reviewing your request, CBN will connect you with the most relevant and qualified professionals within its international network.

Registration is free. Request submission is free. Professional introductions are free.

Submit a Free Request

No membership fee. No introduction fee. No obligation to upgrade.

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One free entry point. The right professional connection.

Managing a customs operation in another country can quickly become complex. Identifying a reliable local professional is often the first—and most important—step towards resolving the situation.

CBN Guest Membership provides companies and international trade professionals with a simple solution:

1. Register as a Guest Member for free.

2. Describe your request and select the country concerned.

3. CBN reviews and qualifies your request.

4. You are introduced free of charge to the most suitable CBN professionals.

5. You communicate directly with the selected professionals to discuss your needs.

CBN does not charge Guest Members for registration, request submission or professional introductions.

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How can CBN help you?

Request a customs quotation

Need a quotation for an import, export, transit or customs clearance operation?

Submit the details of your shipment and CBN will help identify suitable customs and logistics professionals in the country concerned.

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Resolve a customs problem

Facing blocked goods, missing documents, an incorrect customs declaration or an unexpected customs procedure?

Register for free and submit your situation. CBN will connect you with experienced local professionals who can assess the matter and propose appropriate assistance.

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Obtain support in a customs dispute

Involved in a customs dispute, inspection, reassessment, seizure or disagreement with a customs authority?

CBN can introduce you, free of charge, to relevant customs brokers, consultants, lawyers or compliance specialists operating in the country concerned.

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Find a reliable local partner

Need a customs broker, fiscal representative, freight forwarder, bonded warehouse or international trade specialist in another country?

Your Guest Request allows CBN to identify the professionals whose location and expertise best match your requirements.

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Who can register for free?

CBN Guest Membership is available to verified companies and professionals involved in international trade, including:

• Importers and exporters

• Manufacturers and distributors

• Customs brokers

• Freight forwarders

• Logistics providers

• International carriers

• Bonded warehouse operators

• Customs and international trade lawyers

• Customs and trade consultants

• Tax and fiscal representatives

• Compliance and regulatory specialists

• Inspection and certification companies

• Insurance and risk-management professionals

• Customs and logistics technology providers

• Port, airport and terminal service providers

• Other verified international trade professionals

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What information can you submit?

Your free Guest Request may include:

• The country concerned

• Port of loading and port of destination

• Type of customs operation

• Incoterm

• Origin of the goods

• Description of the goods

• Customs value

• Nature of the problem or dispute

• Required service

• Supporting information necessary to understand the request

Requests are reviewed by CBN Management before being directed to the appropriate professionals.

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Completely free for guest members

Guest serviceCost

Guest registrationFree

Submission of a quotation requestFree

Submission of a customs problemFree

Submission of a customs dispute requestFree

Identification of relevant professionalsFree

Introduction to selected CBN professionalsFree

Any commercial service subsequently provided by an introduced professional will be subject to a separate quotation and direct agreement between the Guest Member and that professional.

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Important clarification

CBN facilitates the professional introduction but does not replace customs authorities, customs brokers, consultants or legal advisers. CBN does not guarantee the outcome of a customs procedure or dispute.

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Submit your request for free

Tell us what you need, identify the country concerned and let CBN connect you with the right professionals.

No registration fee. No request fee. No introduction fee.

Create My Free Guest Account

Submit a Free Customs Request